return and refunds
Printifile Return and Refund Policy
Thank you for choosing Printifile for your custom printing needs. As all our products are custom-printed on demand, we do not offer returns or refunds for completed orders. Each order is unique and made specifically for you, and production begins only after your approval of the final design proof.
Order Approval:
Prior to printing, you will receive a digital proof of your artwork for your review and approval. It is crucial that you carefully examine this proof for any errors, including but not limited to:
- Spelling mistakes
- Grammatical errors
- Layout issues
- Color accuracy (please note that on-screen colors may differ slightly from printed output)
- Image resolution and size
Once you approve the proof, your order is considered final and will proceed to printing. By approving the proof, you acknowledge that you have reviewed it thoroughly and are satisfied with the design.
Exceptions:
While we do not offer refunds or returns for completed orders due to the custom nature of our products and the proof approval process, we understand that exceptional circumstances may occur. We will consider reprints. If your request is approved from our end we will provide you the reprint product and it will be delivered to you within of 3-5 Days
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Print Defects: In the unlikely event that your printed product contains significant defects such as misprints, smudging, or physical damage incurred during the printing process (not during shipping), please contact us within 24 hours of receiving your order with clear photographic evidence of the issue. We will assess the situation and, at our discretion, offer a reprint of the affected items.
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Shipping Damage: If your order arrives damaged due to shipping, please contact the shipping carrier immediately to file a claim. We are not responsible for damage that occurs during transit, but we will assist you in any way we can with the claims process.
Order Cancellation:
Cancellations are only accepted within 2 hours of placing your order. After this time, your order is considered confirmed, and production will begin. Due to the rapid turnaround time of our print-on-demand service, we are unable to process cancellations once production has commenced.
Contact Us:
For any questions or concerns regarding your order, please contact us at Printifileofficial@gmail.com - 9769769908
Important Note: This policy is subject to change. Please refer to the most recent version on our website.